Privacy Policy
At CDG VIP, we are committed to protecting your privacy and ensuring the confidentiality of your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information in compliance with the General Data Protection Regulation (GDPR) and applicable French data protection law. By using our services and website, you consent to the practices described in this policy.
1. Information We Collect
Personal Information: We collect personal information that you provide to us when you inquire or book our services, such as your name, contact details, flight details, payment information, and any other details necessary to fulfill your request.
Usage Data: We may collect information about your interaction with our website, including IP address, browser type, pages visited, and the time and date of your visit.
2. Legal Basis for Processing
We process your personal information under the following legal bases:
- Contract performance — to provide the concierge and transfer services you book with us.
- Legal obligation — to comply with applicable laws (e.g. tax, accounting, security requirements at French airports).
- Consent — where you have given clear consent, e.g. for marketing communications or non-essential cookies.
- Legitimate interest — for purposes such as fraud prevention and improving our services, balanced against your rights.
3. How We Use Your Information
We use your information to:
- Provide and manage our services.
- Process payments and manage bookings.
- Communicate with you regarding your bookings and inquiries.
- Improve our services and website.
- Comply with legal obligations.
4. Disclosure of Your Information
We do not sell or share your personal information with third parties, except:
- With service providers who assist us in delivering our services, under strict confidentiality agreements.
- When required by law or to protect our rights and interests.
- With your consent or at your direction.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the Internet or method of electronic storage is 100% secure.
6. Your Rights
You have the right to:
- Access the personal information we hold about you.
- Request correction of any incorrect or incomplete information.
- Request deletion of your personal information, subject to certain legal obligations.
- Object to the processing of your personal information.
- Request restriction of processing of your personal information.
- Request the transfer of your personal information to another party.
- To exercise these rights, please contact us using the contact details provided below.
7. Cookies
Our website uses cookies. Essential cookies necessary for the website to function are used automatically. Non-essential cookies (e.g. analytics, marketing) are only placed on your device after you provide consent via our cookie banner. You can withdraw or change your consent at any time through the cookie settings on our website, or via your browser settings.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these websites. We encourage you to review the privacy policies of any third-party sites you visit.
9. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child, we will take steps to delete such information.
10. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new policy on our website.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
CDG VIP
Email: info@cdgvip.com
By using our services and website, you acknowledge that you have read, understood, and agreed to this Privacy Policy. Thank you for trusting CDG VIP with your personal information.