The VIP Way Through Heathrow.
LHR Assist is Heathrow’s leading airport concierge, redefining the airport experience through exceptional service, discretion, and flawless execution.
Book Your Service
Seamless travel made easy
Airport journeys made easy with our VIP Meet & Assist services. Book effortlessly through our online form and enjoy seamless travel. We serve VIPs, business travellers, families, government officials, celebrities, and anyone seeking a stress-free airport experience.
- Last Minute Bookings Accepted
- Live flight tracking
- 24/7 Customer Support
Our Services — Built Around You
Meet & Assist
Greeted by name, guided through every step arrivals, departures, and transit connections.
VIP Airport Suites
Private Windsor Suite access to fine dining, total privacy, while we handle everything outside.
Executive Chauffeur
Door-to-terminal luxury transfers in a premium vehicle — flight tracked, luggage handled, 24/7.
Everything You Need at Heathrow
Book Your Meet & Greet
Choose your journey type and book your personal airport agent in minutes. Your dedicated LHR Assist agent greets you by name, handles your luggage, escorts you through fast-track security, and stays with you every step of the way.
Comfort
passengers
No queues. No confusion. Just someone who knows exactly where to go.
- Personal agent at the gate
- Guidance through immigration & border control
- Expedited immigration
- Luggage assistance
- Electric buggy transfer airside
Chauffeur service available at an additional charge.
Business
passengers
Your time is too valuable for airport chaos. We handle everything.
- Personal agent at the gate
- Guidance through immigration & border control
- Expedited immigration
- Luggage assistance
- Electric buggy transfer airside
Chauffeur service available at an additional charge.
First
passengers
Aircraft to your door. Every detail handled. Nothing left to chance.
- Private terminal suite & car directly from aircraft
- Private immigration & customs formalities
- Exclusive VIP SuiteDedicated staff, chef-prepared meals, spa services & unlimited amenities
- Full luggage handling
- Chauffeur service included
Comfort
passengers
Start your journey the right way - calm, confident, and in control.
- Personal agent at terminal entrance
- Guidance through check-in & formalities
- Security fast track
- Luggage assistance
- Electric buggy transfer airside
Chauffeur service available at an additional charge.
Business
passengers
Skip the stress. Walk straight through. Land ready.
- Personal agent at terminal entrance
- Guidance through check-in & formalities
- Security fast track
- Luggage assistance
- Electric buggy transfer airside
Chauffeur service available at an additional charge.
First
passengers
Your car arrives. Your suite awaits. Your aircraft is ready.
- Private terminal suite & car directly to aircraft
- Private immigration & customs formalities
- Exclusive VIP SuiteDedicated staff, chef-prepared meals, spa services & unlimited amenities
- Full luggage handling
- Chauffeur service included
Comfort
passengers
Between flights, not between stress. We handle the airport so you don't have to.
- Personal agent as you land
- Full transit formalities assistance. Expedited immigration & security where clearance is required
- Luggage assistance
- Electric buggy transfer airside
Chauffeur service available at an additional charge.
Business
passengers
No queues, no delays, no carrying your own bags. Just a seamless connection.
- Personal agent as you land
- Full transit formalities assistance. Expedited immigration & security where clearance is required
- Luggage assistance
- Electric buggy transfer airside
Chauffeur service available at an additional charge.
First
passengers
Land, transfer, depart - every step managed. Your connection, perfected.
- Personal agent as you land
- Full transit formalities assistance. Expedited immigration & security where clearance is required
- Luggage assistance
- Electric buggy transfer airside
- Chauffeur service included
Your Concierge Is Ready.
Your journey with us marks the beginning of something extraordinary. From our hub at London Heathrow Airport, we extend our renowned hospitality to ensure every step of your journey is simply unforgettable.