LHR Assist Services
Everything You Need at Heathrow
Real-time flight monitoring
Professional and fully trained
Dedicated customer service
Choose Your Service
Every service is built around you — your journey, your schedule, your needs.
Meet & Assist
A dedicated personal agent by your side from the moment you arrive to the moment you depart. Fast-track security, luggage assistance, and full terminal escort for arrivals, departures, and transit.
VIP Airport Suites
Escape the terminal entirely. Access Heathrow's legendary Windsor Suite private dining, premium beverages, and complete discretion while your agent handles every detail behind the scenes.
Executive Chauffeur
Door-to-terminal luxury transfers in a premium executive vehicle. Your uniformed chauffeur tracks your flight in real time, handles your luggage, and ensures a seamless, punctual journey 24/7.
Not sure which service is right for you? We'll help.
Premium Airport Assistance for Every Step of Your Journey
Travelling through a busy international airport can be one of the most stressful parts of any journey. Long queues, heavy luggage, unfamiliar terminals, and tight connections — these are challenges that every passenger faces, regardless of how often they fly. The airport experience should never overshadow the journey itself.
At LHR Assist, we believe every traveller deserves a personal, professional, and completely stress-free airport experience. Our dedicated team of airport assistance specialists handles every detail on your behalf from the moment you step off the plane to the moment you reach your destination. Fast-track security, luggage handling, terminal escorts, VIP suite access, and executive transfers — all managed seamlessly under one service.
We work with a wide range of travellers, families navigating busy terminals with young children, business professionals on tight schedules, elderly passengers who need extra care and attention, and VIP guests who require the highest level of privacy and discretion. Whatever your needs, whatever your journey — our team is ready, prepared, and entirely focused on you.
Steps to a Stress-Free Journey
From booking to boarding — we make it simple.
Book Online
Select your service, enter your flight details, and confirm your booking in just a few clicks. Instant confirmation is sent directly to your email — no waiting, no phone calls needed.
We Meet You
Your dedicated LHR Assist agent greets you by name at the agreed meeting point — personalised sign in hand, fully briefed on your itinerary and any special requirements you have shared with us.
Enjoy the Journey
Relax while we take care of everything. Fast-track security, luggage handling, boarding passes, and connections — all managed by your agent. You simply follow us. No queues, no confusion, no stress.
VIP Airport Experience
Premium airport assistance, VIP suites, and executive transfers — all in one place, all handled personally.
VIP Airport Suites
Escape the terminal entirely with access to Heathrow’s legendary Windsor Suite. From the moment you arrive at the airport, everything is handled privately, discreetly, and to the highest possible standard.
Your personal butler, fine dining, premium beverages, and a private setting away from the crowds while your dedicated agent manages check-in, customs, and boarding entirely behind the scenes.
Executive Chauffeur
Begin and end your journey in complete comfort. Your uniformed chauffeur tracks your flight in real time, arrives on schedule, handles your luggage, and delivers you seamlessly to or from the terminal — any time of day or night.
- Premium executive fleet
- Available 24 hours a day